This past week, John Mason International took part in one of the most important global events in the international moving calendar: the 75th FIDI Conference, held in the historic city of Dubrovnik, Croatia. More than 600 attendees from over 100 countries came together for this milestone event, celebrating 75 years of FIDI while working collaboratively to drive progress, enhance service quality and strengthen global partnerships in the moving and relocation sector.

Our owner, Simon Hood, had the honour of representing both John Mason International and the entire UK moving industry as the official delegate for FIDI UK. Simon’s role was more than ceremonial. It positioned him as a key contributor to high-level discussions and decisions about the direction of the industry. He took part in the Delegate Meeting and the General Assembly, where global leaders and representatives from the world’s most trusted moving companies came together to review current challenges, set future goals and share strategies for improving service standards worldwide.

Representing UK international movers on this platform is a responsibility that reflects John Mason International’s standing in the industry. With over 140 years of experience, we are not only one of the most established names in the sector, but a recognised leader whose values of trust, integrity and quality resonate around the globe.

While at the conference, Simon also connected with many of our trusted FIDI partners from around the world. These relationships are the foundation of the seamless, door to door moving experiences we provide to our customers every day. Whether our customers are relocating to Australia, New Zealand, the USA, South Africa, Canada or the UAE, we work closely with vetted, experienced agents in those destinations to ensure every move is smooth, efficient and carefully managed.

Discussions with partners at the FIDI Conference focused on the real world issues impacting international relocation, from port congestion and freight changes to advances in digital tracking and customer communication. By staying connected to the global network, we ensure that our customers benefit from the latest innovations and real time knowledge, helping them make informed decisions during their move.

FIDI itself plays a vital role in upholding trust and quality within the industry. As the largest global alliance of international moving and relocation companies, FIDI is committed to ensuring excellence across its membership. All FIDI members are required to hold FAIM Quality certification, the most rigorous and comprehensive quality standard in our field. These standards are independently audited by EY, offering a level of scrutiny and transparency that few other accreditations can match.

John Mason International is proud to be a FIDI FAIM accredited company. This accreditation confirms that our processes, procedures and customer service exceed international best practice. It also offers our customers peace of mind, knowing their move is being handled by a team that meets the highest quality benchmarks in the world.

The FIDI Conference was also a celebration of 75 years of progress, resilience and unity across a global industry. From its beginnings in 1950, FIDI has grown into a respected and powerful voice, driving consistent service standards and ethical business practices across the moving and relocation world.

Our presence at this milestone event underlines our commitment to continuous improvement and our dedication to delivering the very best for our customers. It also reinforces John Mason International’s role not only as a top tier UK moving company, but as a trusted voice in the global conversation about what great international service should look like.

Wherever we take your world, you are at the centre of ours.