John Mason International proudly holds the prestigious FIDI FAIM accreditation, reflecting our commitment to the highest quality standards in international removals. Independently audited, FAIM certification ensures peace of mind through stringent assessments of our facilities, staff expertise, legal compliance, and financial stability.
FAIM was developed by FIDI (International Federation of International Movers) in 1997 and is now the industry’s leading quality standard for international moving companies around the world.
To obtain FAIM accreditation, International Removals companies must undergo a rigorous on-site assessment to ensure that the company meets all of the FAIM criteria. FIDI members must achieve at least 70% in each quality parameter or competence area and this is re-assessed every two years. There are 16 quality parameters, some of which include, facilities and equipment, staff knowledge, legal compliance, financial stability, documentation and insurance and risk management. FAIM is independently audited by one of the world’s leading management consultants, Ernst and Young.
FAIM certification provides peace of mind for customers as it covers every aspect of the International Moving process. John Mason International are established members of FIDI. Our FAIM qualification demonstrates our serious commitment to providing a high quality service.
We’re really proud to be recognised as a FAIM Top Performer. This elite award is given only to companies that score zero Non-Compliant Values (NCV) on audit day – meaning no issues at all -and who also stay on top of all their paperwork and annual checks, showing they consistently meet the highest standards of quality and service.
What does this mean for you? It shows that we consistently deliver the highest quality service and follow all the best practices set by the international moving industry. Being a Top Performer puts us in a small group of the very best movers worldwide, so you can trust that your move is in safe, capable hands.
It’s just another way we prove our commitment to making your international move smooth, secure, and worry-free.
In 2025, FIDI celebrated its 75th anniversary, marking 75 years of leadership, innovation, and excellence in the international moving industry. To commemorate this milestone, John Mason International was honoured with a Certificate of Recognition from FIDI, acknowledging our longstanding commitment to upholding the highest standards as part of the global FIDI family. This celebration reflects FIDI’s legacy of quality, partnership, and advancing the industry, values that continue to guide us as a trusted international mover.
